THAT Dental Institute
43
additional appointments in 30 days
Existing inquiries were answered and followed up more consistently—without increasing marketing spend.
Owner-led lead follow-up
You paid for the lead. Make sure someone answers.
THIS runs one system from the ad to the calendar: inquiries answered, followed up, booked, reminded and brought back. AI does the work. A real person runs the system.
9:21●●●
LeadText message
Friday 6:12 PM
Hey, our water heater just went out. Can someone come out this weekend?
6:42 PM
Hello?
7:42 PM
Hello????
Monday 9:14 AM
Hi! Sorry we missed you. How can we help?
9:20 AM
Never mind, I found someone else. Thanks.
Owner-led — personal strategy and accountable implementationUnder 60 seconds — every inquiry gets an answerDedicated operator — not another DIY software login
One system, ad to calendar
Six steps. One accountable system.
Attract
Ads, website, calls, texts and DMs bring the inquiry in.
Respond
Every inquiry gets an answer in under 60 seconds.
Nurture / follow-up
Natural, persistent follow-up continues across channels.
Qualify / book
Questions answered, right fit identified, next step on your calendar.
Show
Reminders before the appointment and recovery when someone no-shows.
Reactivate
Past inquiries in your database are re-engaged.
Real client results
More appointments. Less wasted opportunity.
Different industries, same operational problem: valuable inquiries were not being worked consistently.
LASAIR MedSpa
15
new clients from its existing database
Past inquiries were re-engaged and interested prospects were moved back into active conversation with no new ad spend.
Crystal HVAC
$10K
in installation revenue from reactivation
Previously dormant opportunities were revived while new inquiries were captured, qualified and routed automatically.
Client examples describe individual outcomes and do not guarantee future results. Results depend on lead quality, volume, offer and sales process.
Who runs it
AI does the work. A real person runs the system.
After more than 25 years leading technology and operations, I saw the same problem across businesses of every size: opportunity gets lost between disconnected tools, inconsistent processes and overwhelmed teams.
- Connects your lead sources, calendar and workflows
- Monitors real conversations and catches exceptions
- Improves messaging and follow-up as real leads respond
- Keeps your team from becoming software technicians
Joseph Porto · Founder, Third Hill Innovative Solutions · LeadMaster
Client testimonials
Hear it from the people we’ve helped.
Rob Lopez
VivasRob shares his experience with the quality of the implementation and working with our team.
Julie
SidWasHereJulie talks about her experience with AI voice and working with the team.
Yousef
Bedri ConsultingA client perspective on working with the LeadMaster team and the systems we implement.
Questions, answered
What owners usually ask.
- Is this software or a service?
- Your dedicated LeadMaster Operator manages the system. We handle setup, connect your lead sources, monitor conversations, refine follow-up and help resolve exceptions. You are not left alone to configure another software platform.
- Does this replace my current CRM?
- Not necessarily. LeadMaster can work alongside your current CRM or become the central system for lead response, follow-up and appointment booking. We recommend the setup that creates the fewest handoffs and the clearest accountability.
- Is this a DIY course or tutorial?
- No. We install the system, connect it to your business and place a dedicated operator behind it. You don’t have to become the software technician.
- Who actually runs it?
- A real person. Joseph Porto leads the business, and a dedicated LeadMaster Operator monitors real conversations, catches exceptions and improves follow-up as leads respond.
- What happens next?
- Book a system review. We review how inquiries currently reach your business, where response or follow-up may be breaking down, and what a practical implementation would look like. You will leave with a clearer lead-conversion plan whether or not we work together.
Book a system review
You already did the work to get the inquiry. Let’s map what happens next.
We review how inquiries reach your business, where response or follow-up may be breaking down, and what a practical implementation would look like.
Call our AI Front Desk liveAsk a question, test how it responds and experience the same kind of conversation your leads can receive after hours.540-534-2261
© 2026 Third Hill Innovative Solutions LLC. All rights reserved. Marketing, automation and LeadMaster results vary based on your offer, market, lead volume, response rates, implementation and sales process. Client examples describe individual outcomes and do not guarantee future results.